Yes — Kwesi Stores sells only original CHiQ appliances supplied through authorised distributors. All CHiQ products listed on our website are genuine and covered by the manufacturer’s warranty.

Yes. Most CHiQ appliances include a 1–2 year warranty depending on the product type, such as TVs, refrigerators or washing machines. Check the individual product page or contact our team to confirm the exact warranty period.

Yes — we offer same-day delivery within Kampala for eligible orders and reliable delivery to other parts of Uganda. Delivery cost and time depend on your location and the size of the CHiQ appliance ordered.

Yes — returns and exchanges are handled according to our Returns & Refunds policy. If your CHiQ appliance is faulty or not as described, contact Kwesi Stores support with your order details and we will assist you with the return or warranty process.